Responsible Gaming
Gambling Should Be Entertainment
At The Wood People, we believe online betting should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Only gamble with money you can afford to lose, and always set limits on how much time and money you spend.
Age Verification
Online betting in Australia is only available to individuals aged 18 years or older. We are committed to preventing underage gambling. If you are under 18, please do not use our services. If you have concerns about a minor accessing gambling services, please contact the relevant authorities.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs? If so, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from family or friends
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Borrowing money to fund gambling activities
- Neglecting work, study, or personal relationships due to gambling
- Lying about the extent of your gambling
- Using gambling to escape stress, anxiety, or depression
- Failed attempts to cut down or stop gambling
Self-Help Tools & Player Protection
We offer a range of tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before play is restricted
- Reality Checks: Receive pop-up reminders during play showing how long you've been gambling and how much you've spent
- Time-Out: Take a temporary break from your account for a set period (hours, days, or weeks)
- Self-Exclusion: Permanently close your account if you feel you cannot control your gambling
To access these tools, visit your account settings or contact our customer support team for assistance.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organisations:
Australia
- Gambling Help Online – Free, confidential online support service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7) - Lifeline Australia – Crisis support service
Phone: 13 11 14 (24/7)
www.lifeline.org.au
United Kingdom
- GamCare – Free support for problem gamblers
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and support services
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and referrals
Phone: 1-800-GAMBLER (1-800-426-2537)
www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Health education and support
www.bzga.de
Need Help? Reach Out Today
If you believe you have a gambling problem, or if someone you care about is struggling, please seek help immediately. There is no shame in asking for support—gambling addiction is a recognised health issue, and professional help is available and effective.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au for confidential support.
Remember: your wellbeing is more important than any bet. Help is always available.